Thursday, May 21, 2009

We understand there are reports of users in China currently blocked from accessing Blogger and Blogspot URLs. We are looking into the matter and are working to ensure that the service is restored as soon as possible.

Wednesday, May 20, 2009

1864879

Some users are having trouble deleting comments which contain certain special characters and/or certain HTML tags. We're looking into this issue and will update this post once we have a fix.

Thanks for your patience.

Thursday, May 14, 2009

Failed FTP Logins 1855294

Some users are reporting failed logins when publishing via FTP. We are investigating.

Update: After considerable debugging, we believe this is isolated to no more than a few dozen accounts. We have discovered several web hosts who appear to be throttling login attempts from unknown IP addresses; please verify with your web host that Blogger's IP addresses are whitelisted. If you continue to see problems, please report them in the Help Forum and we will research the issue further.

Monday, May 11, 2009

1840440

The 'make Blogger in Draft my default dashboard' option is currently unreliable. We're working on the fix and will post and update once we have it worked out.

Friday, May 01, 2009

Some users are having trouble publishing posts on their FTP-hosted blogs. We're looking into this now and will post an update once we have more info.

Thanks for your patience.

Update: As of 3pm PST, we have identified the root cause and expect a fix to be implemented within 2 hours.

Update #2: This has been fixed. We apologize again for the interruption in service.

Update #3: As of Saturday morning, some users are reporting ongoing FTP-related issues. We are aware of these reports and are actively trying to isolate and correct them. We will post an update as soon as we have more information.
Due to a recent code update, some users are seeing reports of error code bX-r1ezpk. We are aware of the cause of the problem and are working on a fix right now. We apologize to those users affected, and will update this post as soon as we have verified that the fix has been fully rolled out.

This has now been fixed.
Today, we became aware of a bug affecting Blogger's comment feature. Within four hours of identifying the bug, we began to roll out a fix to all users affected. We take Blogger issues very seriously, and sincerely apologize for any inconvenience caused. The bug has been fixed; if you're still experiencing problems, please post details in our Help Forum.

Thursday, April 16, 2009

FTP publishing is currently unreliable and may prevent some users from posting to their FTP-hosted blogs.

We're looking into this now and will post an update once we have more info. Thanks for your patience.

Update: This has been fixed.

Tuesday, April 14, 2009

As a result of a code push last night, a previously-fixed bug reappeared causing problems with feeds that redirect to FeedBurner. This is an error on Blogger's side, and the fix is being applied shortly. We apologize for the inconvenience, and will update this once the fix is live.

Update: This has been fixed.

Monday, April 13, 2009

A small number of blogs are seeing errors on their blogs due to broken gadgets. We are fixing this issue. As a workaround, removing broken gadgets in the layout should fix the issue.

Update: This was fixed as of 4/14/09 at around 1 am PDT.

Thursday, April 09, 2009

1780622

Adding the profile gadget from the Layout | Page Elements tab currently returns a bX-jn3okz error. We are looking into this and hope to have it resolved shortly.

Thanks for your patience.

Friday, April 03, 2009

Some blogs are seeing a new post that says "eeyore is cute!"

We are identifying the cause of the problem and are working on a fix.

Update: During routine testing, a bug caused a small number of FTP blogs to publish a test post. No systems or accounts were hacked. We have corrected the original bug, and are working to remove the test data from the blogs. In the meantime, republishing your FTP blog will also correct the problem. We apologize to those bloggers who were affected - we are looking at mechanisms to prevent similar occurrences in the future.

Note: Some users with non-FTP blogs who have opted to receive post confirmation emails may have seen a spurious email about a test "eeyore is cute!" post. This email can safely be ignored.

Update: This is now fixed.

Tuesday, March 31, 2009

Bug for feeds redirected to FeedBurner 1749133

Users who redirect their feed requests FeedBurner may be experiencing delays in their posts being picked up by FeedBurner. We're working on a fix now, and apologize for the inconvenience.

Update: As of 3:05pm PST 3/31/09, this is fixed.

Saturday, March 28, 2009

Some users who use Blogger to ftp their blogs to a remote host reported issues with their RSS/Atom feeds. We have identified the cause of the problem and are working on a fix.

Update: This has been fixed.

Friday, March 13, 2009

Some users are seeing empty site feeds being uploaded to their ftp sites after publishing their blog. This seems to affecting both atom and rss feeds.

We apologize for the inconvenience, and hope to have it fixed shortly.

Update: This has been fixed.

Wednesday, March 11, 2009

Currently, when viewing a blog's Followers from your dashboard, the Invite your friends link will return an error when clicked.

You can still however invite your friends directly from the gadget on your blog.

Wednesday, February 25, 2009

Friend Connect integration issues:
  • Currently the Friend Connect settings page will display in the same language as the blog hosting it. We are working on a fix to have this page reflect your default Blogger.com language.
  • Following a blog with the 'Add from URL' feature in your dashboard currently doesn't work with the eight Indic languages. We should have this resolved shortly once we get the proper translations, however you can still follow a blog directly if the gadget is enabled.
  • Some users with a rectangular Blogger profile image may notice size distortions in Friend Connect. We are working on a fix.
  • Following doesn't currently work if you have an iGoogle gadget in your layout. We're working on a fix, but in the meantime you can remove any iGoogle gadgets from the Layouts | Page Elements tab.

Monday, February 23, 2009

The word verification form is currently failing to load for some users. As a temporary workaround, you can disable word verification from the Settings | Comments tab.

We're working on a fix now, and apologize for the inconvenience.
The custom domain redirect setting is currently not functional for some users. We are working on a fix and hope to have it resolved shortly.

We appreciate your patience.
We are in the process of integrating with Google Friend Connect, which may temporarily affect the Following feature for some users. Specifically, users who already use Following and Friend Connect may notice missing blogs in their profile, as well as a decrease in the number of public Followers on their blogs.

This is because
we have set these users to "anonymous" to avoid linking the profiles of Blogger and Friend Connect users without their permission. They are still following privately and will able to make themselves public again.

After the official launch of the Friend Connect integration, we will communicate with the affected users and instruct them how to reset their relationship to public. To reiterate: the number of Followers has not changed, and we believe that the launch will improve the visibility of your blog and community. We will post more details on Blogger Buzz as the launch approaches.

Wednesday, February 18, 2009

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Some users have reported missing posts on the main page of their blog. We are looking into this and hope to have a fix out shortly.

As a workaround, create a new blank post and save it as a draft. This should reset your cache and display the missing posts.

Wednesday, January 28, 2009

http://b/issue?id=1609112

Search results from the navbar and the Search Box gadget are currently unreliable for some users.

We apologize for the inconvenience, and hope to have it fixed shortly.

Monday, January 26, 2009

Popup dialogs are currently broken when editing a post on Blogger in Draft. We are working to fix the issue. In the meantime, please create and edit your posts via Blogger's non-experimental interface at www.blogger.com.

Monday, December 29, 2008

Comments feed not updating 1562053

Comment feeds for some users are not updating properly, and may be missing recent comments in some cases.

We are looking into this now and hope to have it resolved shortly. Thanks for your patience.

Wednesday, December 17, 2008

exported feed

If you create a new blog by importing an exported blog, and the exported blog contained a feed redirect - the feed of your new blog will point to the old blog's feed redirect.

Thursday, December 04, 2008

bX-woam4u error

Some blogs are returning a bX-woam4u error when visiting the blog and a bX-f87uq5 when attempting to make changes to the blog. We are currently working on this issue and hope to have a fix as soon as possible.

Tuesday, November 25, 2008

Register.com is causing issues with Custom Domains

Users that use the Custom Domains features and use Register.com for their domain registry are experiencing 404 errors.

We are working with Register.com to determine the root of this issue.

Friday, November 21, 2008

Users that have requested an Unlock Review for their blog are experiencing a longer wait time than usual. We are working to review these blogs as quickly as possible.

Wednesday, November 19, 2008

permissions IE draft 1492846

Users of Blogger in Draft are currently unable to access the Settings | Permissions tab in IE 6 and 7 browsers. As a work around, users can make changes to their permissions by going to Blogger.com instead of draft.blogger.com.

Thursday, November 13, 2008

virus on blogspot blogs?

Some users are reporting that they are coming across virus pop-ups when visiting or bookmarking particular blogspot blogs. We are currently looking into the cause of this reported issue.

Wednesday, October 29, 2008

200+ comment issue

Some users are having issues with displaying more than 200 comments for a particular post on their blog. We are aware of this issue and are working on a fix.

Thursday, October 23, 2008

bX code on some feeds 1444111

Some blog feeds are currently generating errors. Users may see either a bX-volzpw or bX-n3ff52 error when trying to access their feed. Blogger engineers are aware of the issue and are working on a fix.

Monday, October 20, 2008

1438007

Blogger Mobile is currently non-functional for T-Mobile users. We are looking into the problem now and will post any updates here. We apologize for the inconvenience.

Update, 10/21: We have found the source of this problem, and are reaching out to T-Mobile to work through a recent change they made on their end.

Thursday, October 16, 2008

Some users may not be able to accept invitations to private blogs unless they are already signed into Blogger. The problem is frequently accompanied by a bX-b0uqh3 error message.

We hope to have this issue resolved shortly, but in the meantime here's a workaround:

1.) Copy the sign-in link from the invitation email.
2.) Navigate to Blogger.com and sign in.
3.) Paste the original sign-in link into your browser's address bar, where you should then be given access to the private blog.

Thursday, October 09, 2008

Blogger is currently experiencing difficulties uploading AOL Journals images that were added directly from AOL Photos when that feature became available in March of 2007. Images that were added directly from AOL Photos use the URL http://pictures.aol.com/ap/singleImage.do?pid=

Blogger is working on resolving this issue. Once it is resolved, if you've already imported your Journal to Blogger you may need to reimport it (go to www.blogger.com/AolToBlogger) in order for these photos to appear. We'll update this post when we have more information.
Some folks experiencing transfer failures may have been using the incorrect AOL Journal URL, including spaces where there should be hyphens.

Make sure to use the following format for your AOL Journal's URL (with hyphens in place of spaces):

http://journals.aol.com/screenname/title-of-your-blog


Tuesday, October 07, 2008

Users who get the "Transfer process failed" error when trying to import their AOL Journals may need to clear their cookies and try again.

http://help.blogger.com/bin/answer.py?hl=en-ch&answer=92458

Monday, October 06, 2008

Users who are importing their blogs from AOL Journals may not be able to successfully import some posts containing Object or Embed HTML tags. We're working to resolve this issue.

Tuesday, September 30, 2008

Some users are seeing that their custom domains are forwarding to www.google.com. We are working to resolve the issue.

UPDATE: This issue has been resolved.

Friday, September 26, 2008

If you have a customized template or have inserted some 3rd party code into your template, your embedded comment form may not appear as normal.

Monday, September 22, 2008

Some users may find that they are unable to follow blogs with quotation marks in their blog titles.

We are working on a fix and will make sure to update this post with any news from our end. We apologize for the inconvenience.

Friday, September 19, 2008

Blogger is currently experiencing intermittent performance issues that may affect publishing, editing, and the autosave feature for some users.

We are working on a fix and will make sure to update this post with any news from our end. We apologize for the inconvenience.

Update, 5:00PM: This has been fixed. You may have to clear your cache and cookies once again.

Thursday, September 18, 2008

Some users are currently unable to sign up for new AdSense accounts through Blogger. We are currently working on a fix and will post an update once it has been resolved.

Existing AdSense accounts are not affected by this issue.

Thursday, August 28, 2008

Some users with custom domains are seeing 404 errors when trying to view their blogs. A similar underlying issue is causing some new custom domain signups to return bX errors.

We are working hard to resolve both issues quickly, and will post an update here once we come up with the fix. We apologize for the inconvenience.

UPDATE: This issue has been resolved.

new profile pic update issue 1325243

If you follow a blog with the Followers widget and then change your profile photo at a later time, your new photo will not be updated immediately in the Followers widget on that blog.

Wednesday, August 27, 2008

Some users may see blogs they are following in their ReadingList but those same blogs may not show up on the "Manage Blogs I'm Following" page and vice versa.

Thursday, August 07, 2008

bX-l9wb71

Some users are seeing bX-l9wb71 errors when trying to view their blog. We are looking into this now and hope to have it resolved soon.

In the meantime, you can still view and edit specific posts by accessing them from your Posting | Edit Posts tab.

Update: This issue is fixed.

Tuesday, August 05, 2008

The WMX integration on draft.blogger.com will be unavailable until 4PM PDT on Wednesday (8/6). Sorry for the inconvenience and thank you for your patience.

Friday, August 01, 2008

Some blogs have been mistakenly marked as spam. Affected users are not able to post to their blog and received an email indicating Blogger classified their blog as spam. We are actively working to correct the issue. Update, Aug 2: All blogs mistakenly marked as spam due to this bug have been restored. If you are still unable to post to your blog, click Request Unlock Review on your Dashboard.

Tuesday, July 01, 2008

Polling 404s 1239321

Some users are experiencing problems with the poll widget. We're working on a fix.

If you would like us to email you when this bug has been fixed, please enter your email in the form here.