Tuesday, January 19, 2010

Some users are experiencing problems playing uploaded videos. We are working on a fix.


Monday, December 21, 2009

Currently, Blogger Mobile is not working for some AT&T users. We are investigating the issue and will update this post when we have more information.

Tuesday, December 15, 2009

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A small number of users are seeing errors when importing blogs, usually either a bX-k71mr6 or bX-qm5h6h. We've identified a fix, and hope to release it shortly. 

Thanks for your patience. 

Tuesday, December 08, 2009

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The "Add Mobile Device" links on both the Blogger Dashboard and within the Settings | Email & Mobile page are currently down. We are working to resolve the issue and will update this post when we have more information to share.

Friday, December 04, 2009

We have reports that the Blog List feature is not updating correctly for some users. We're investigating and will update this thread when we have more information to share.

Wednesday, December 02, 2009

Some users are reporting errors when attempting to moderate comments on their blog. We're investigating this issue and will update this post when we have more info to share.

Thanks for your patience.

Tuesday, November 17, 2009

Script errors when uploading in new post editor 2268789

Users that have enabled the new post editor may see script errors when uploading images and videos. The errors should not prevent you from successfully uploading your images and video.

Saturday, November 07, 2009

"Layout" rearranging for users with customized templates is currently broken. We are investigating the issue.

Saturday, October 31, 2009

We are investigating reports that users in Europe are unable to access Blogger.

Thursday, October 22, 2009

Some users are seeing the following WMX error when attempting to view their blogs:

This is the WMX verification file. If you are having problems with the WMX verification for your blog please visit http://help.blogger.com/bin/static.py?page=start.cs

We're investigating the problem and will update this post when we have more information to share.  Thanks for your patience.

Monday, October 19, 2009

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Some profile images are failing to display on embedded comment forms with many comments. We're looking into this and will reply with and update shortly.
Thanks for your patience.

Wednesday, September 23, 2009

The Twitter gadget featured in the gadget directory is currently displaying incorrect data. We're working to correct the problem, but in the meantime we recommend instead using the Feed gadget with your Twitter feed URL.

The Feed gadget can be added from the Layout | Page Elements tab, and your Twitter feed URL is available on your Twitter profile by clicking the RSS feed of [username's] tweets link. 

Thanks for your patience.

Tuesday, September 22, 2009

2137567

Some users are seeing a bX-lhziiw exception when attempting to moderate comments from the dashboard; we're investigating this right now and will report back with an update shortly. 

Thanks for your patience.

Wednesday, September 09, 2009

Some users are currently having trouble uploading images. We're investigating the issue right now and will report back with an update shortly.

Thanks for your patience.

Update, 10:05AM: This is fixed. 

Wednesday, August 19, 2009

We've identified a third-party widget called BlogLinker to actually be malware, and have temporarily disabled the blogs containing the script in their template.

If you recall adding the script to your template and have recently been unable to access your blog, please add your URL to this form so that we can investigate further.

Thanks for your patience.

Wednesday, August 12, 2009

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Some users are currently missing some of the 'Blogs I Follow' in the dashboard Reading List. We're investigating this now and will report back with an update shortly.

Thanks for your patience.

Friday, August 07, 2009

Distributed Denial of Service attack

A small percentage of Blogger users have experienced error messages this afternoon as the result of what appears to be an ongoing distributed denial of service attack aimed at multiple services across the web. Google has a variety of systems in place to help counteract these types of attacks, and we believe the majority of affected users can now access their blogs. We're continuing to work to minimize the impact to affected Blogger users. No other Google products have been affected.

Monday, August 03, 2009

We've restored the small number of accounts which were disabled over the weekend, so you should be able to login to Blogger.com without a problem. We apologize for the inconvenience as we continually work to improve our spam detection.

From the dashboard, you may also restore access to non-spammy blogs which were inadvertently affected by this issue.


Tuesday, July 28, 2009

Some users are experiencing problems with missing Followers on their own blogs, as well as others. We're aware of the problem, and ask for your patience as we investigate.

We've created a form to gather more information on this issue, and could use your help if you have a moment to fill it out. Thanks in advance.

2019354

Some Safari users attempting to comment on blogs with the embedded form are seeing a "Your request could not be processed. Please try again" message as the comment fails to post. However, posting is usually successful if attempted the second time.

We're looking into this and apologize for the inconvenience.

Sunday, July 26, 2009

Searching from the navbar is currently returning incomplete data for some users. We're investigating our search functionality and will hopefully have a fix out shortly.

As a workaround, you can use search operators on Google.com to search for content specifically on your blog. For example:

site:yourblog.blogspot.com KEYWORD KEYWORD

Update, 1/22: Thanks to everyone for all the detailed reports on the gaps in our search coverage. Both the Blogger and BlogSearch teams are working now on completing a full resolution of the issue, and we anticipate it will be fixed in the next several weeks.

Update, 3/28: This is now resolved. Thanks for your patience.


Update, 4/25: We've recently identified a few different cases where search results aren't displaying accurate information. We're re-opening this issue and will update this post as soon as we have more info to share.

Wednesday, July 22, 2009

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Currently the Edit posts list maxes out at 5000 posts, which could make some older posts inaccessible for editing. We're working on a fix, and appreciate your patience in the meantime.

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Blogger Play is currently unavailable. We're looking into the problem and hope to have it resolved soon.

Thanks for your patience.

Thursday, July 16, 2009

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The word verification (CAPTCHA) image is currently mis-aligned for classic template blogs using the embedded image form, and in some cases unreadable. We're investigating this and will reaply with an update shortly.

In the meantime, you can switch your form to either 'Full Page' or 'Pop-up' to properly display the word verification.

Wednesday, July 15, 2009

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Some users exporting larger blogs (> 10MB) have reported missing or incomplete blog data in the resulting export file.

We're currently investigating this, and appreciate your patience while we work on a fix.

Friday, July 10, 2009

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Some users are seeing bX errors when trying to view their blog. We're currently investigating this and hope to have a fix out shortly. We'll update this post with information when we have more to share.

Associated error codes: bX-mws9sr, bX-afo7e2, bX-3d9atb, bX-6vix0l

Thursday, July 09, 2009

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The Profile Browsing feature is currently not returning results when clicking through to certain items on a Blogger profile page. We're investigating and will report back with an update from our end shortly.

Thanks for your patience.

Monday, July 06, 2009

Javascript inserted in some classic template titles 1956393

Some users who use Blogger's classic templates are seeing javascript inserted into the <title> elements of their pages. This results when users have modified the standard templates and have inserted the <blogger> and </blogger> tags into their <title> elements.

If your blog is affected, go to "Template", then click on "Edit HTML". Remove anything between <title> and </title> in your template, and replace it with this:

<$BlogPageTitle$>

We are looking at the feasability of adjusting our code to be sensitive to cases where the template has <blogger> tags inserted in the <title>, but for now please use the above work-around to eliminate the javascript code from your blog's page titles.

Thursday, July 02, 2009

Friend Connect outage 1957687

Friend Connect is experiencing degraded performance this morning which is affecting many Blogger blogs. This results in several known issues:
  • Your Blogger dashboard will report you are not following any blogs.
  • Recently created blogs will see an error in their Followers gadget which indicates "Community not found".
  • Managing followers from your Blogger dashboard is currently not working.
  • Adding social gadgets to your site will generate an error when the gadget attempts to display a preview, and you will not be able to complete adding the gadget.
  • Following a site by entering the URL into your Blogger dashboard will not work.
The Friend Connect team is aware of the issues and is working on fixes. Your followed blogs will return to your dashboard when Friend Connect operation resumes. We apologize for the disruption.

Update: This has been fixed.

Tuesday, June 30, 2009

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Some users are reporting a bX-xovb7t error when creating a new post. We're looking into this and will report back when we have an update on the issue.

As a workaround, you can remove your post template code from the Settings | Formatting tab, and you will be able to post again.

Thanks for your patience.

Thursday, June 18, 2009

Scheduled posting is currently unreliable for some users. We're looking into this and will post and update when we have more to share.

Thanks for your patience.

Update July 6, 2009: A fix will be pushed to production by tomorrow (Tuesday) evening, (US Pacific GMT -0800).

Wednesday, June 17, 2009

Custom domain redirects are adding a redirect warning 1922839

Custom domain users are reporting that traffic to their blog's Blogspot URL is inserting a redirect warning notifying users that they are leaving Blogger. Previously, no warning was issued and visits to the Blogspot URL were automatically re-routed to the user's Custom Domain.

Blogger engineers are aware of the issue and are working on a fix. We apologize for the issue, and will update this post when it is fixed.

Update, 6/22: This has been fixed.

Friday, June 12, 2009

'Canvas mode' is currently not functional on the Followers Gadget. We're investigating this and will post and update once we've isolated the issue.

Thanks for your patience.

Thursday, May 21, 2009

Some users are seeing an 'Operation Aborted' error message when trying to load their blogs from Internet Explorer. We're looking into this and will update this message when we have a fix.

We apologize for the inconvenience.

Update (May 26): We are still working on resolving this bug. This only affects viewers using IE to view the blog; for right now, blog owners can either move the Followers gadget lower in their sidebar, or remove it altogether. Either action will eliminate the pop-up dialog box in IE.

We will update this post when a fix has been made.
We understand there are reports of users in China currently blocked from accessing Blogger and Blogspot URLs. We are looking into the matter and are working to ensure that the service is restored as soon as possible.

Wednesday, May 20, 2009

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Some users are having trouble deleting comments which contain certain special characters and/or certain HTML tags. We're looking into this issue and will update this post once we have a fix.

Thanks for your patience.

Thursday, May 14, 2009

Failed FTP Logins 1855294

Some users are reporting failed logins when publishing via FTP. We are investigating.

Update: After considerable debugging, we believe this is isolated to no more than a few dozen accounts. We have discovered several web hosts who appear to be throttling login attempts from unknown IP addresses; please verify with your web host that Blogger's IP addresses are whitelisted. If you continue to see problems, please report them in the Help Forum and we will research the issue further.

Monday, May 11, 2009

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The 'make Blogger in Draft my default dashboard' option is currently unreliable. We're working on the fix and will post and update once we have it worked out.

Friday, May 01, 2009

Some users are having trouble publishing posts on their FTP-hosted blogs. We're looking into this now and will post an update once we have more info.

Thanks for your patience.

Update: As of 3pm PST, we have identified the root cause and expect a fix to be implemented within 2 hours.

Update #2: This has been fixed. We apologize again for the interruption in service.

Update #3: As of Saturday morning, some users are reporting ongoing FTP-related issues. We are aware of these reports and are actively trying to isolate and correct them. We will post an update as soon as we have more information.
Due to a recent code update, some users are seeing reports of error code bX-r1ezpk. We are aware of the cause of the problem and are working on a fix right now. We apologize to those users affected, and will update this post as soon as we have verified that the fix has been fully rolled out.

This has now been fixed.
Today, we became aware of a bug affecting Blogger's comment feature. Within four hours of identifying the bug, we began to roll out a fix to all users affected. We take Blogger issues very seriously, and sincerely apologize for any inconvenience caused. The bug has been fixed; if you're still experiencing problems, please post details in our Help Forum.

Thursday, April 16, 2009

FTP publishing is currently unreliable and may prevent some users from posting to their FTP-hosted blogs.

We're looking into this now and will post an update once we have more info. Thanks for your patience.

Update: This has been fixed.

Tuesday, April 14, 2009

As a result of a code push last night, a previously-fixed bug reappeared causing problems with feeds that redirect to FeedBurner. This is an error on Blogger's side, and the fix is being applied shortly. We apologize for the inconvenience, and will update this once the fix is live.

Update: This has been fixed.

Monday, April 13, 2009

A small number of blogs are seeing errors on their blogs due to broken gadgets. We are fixing this issue. As a workaround, removing broken gadgets in the layout should fix the issue.

Update: This was fixed as of 4/14/09 at around 1 am PDT.

Thursday, April 09, 2009

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Adding the profile gadget from the Layout | Page Elements tab currently returns a bX-jn3okz error. We are looking into this and hope to have it resolved shortly.

Thanks for your patience.

Friday, April 03, 2009

Some blogs are seeing a new post that says "eeyore is cute!"

We are identifying the cause of the problem and are working on a fix.

Update: During routine testing, a bug caused a small number of FTP blogs to publish a test post. No systems or accounts were hacked. We have corrected the original bug, and are working to remove the test data from the blogs. In the meantime, republishing your FTP blog will also correct the problem. We apologize to those bloggers who were affected - we are looking at mechanisms to prevent similar occurrences in the future.

Note: Some users with non-FTP blogs who have opted to receive post confirmation emails may have seen a spurious email about a test "eeyore is cute!" post. This email can safely be ignored.

Update: This is now fixed.

Tuesday, March 31, 2009

Bug for feeds redirected to FeedBurner 1749133

Users who redirect their feed requests FeedBurner may be experiencing delays in their posts being picked up by FeedBurner. We're working on a fix now, and apologize for the inconvenience.

Update: As of 3:05pm PST 3/31/09, this is fixed.

Saturday, March 28, 2009

Some users who use Blogger to ftp their blogs to a remote host reported issues with their RSS/Atom feeds. We have identified the cause of the problem and are working on a fix.

Update: This has been fixed.

Friday, March 13, 2009

Some users are seeing empty site feeds being uploaded to their ftp sites after publishing their blog. This seems to affecting both atom and rss feeds.

We apologize for the inconvenience, and hope to have it fixed shortly.

Update: This has been fixed.

Wednesday, March 11, 2009

Currently, when viewing a blog's Followers from your dashboard, the Invite your friends link will return an error when clicked.

You can still however invite your friends directly from the gadget on your blog.