Friday, May 13, 2011

To get Blogger back to normal, all posts since 7:37am PDT on Weds, 5/11 have been temporarily removed. Blogger is in read-only mode for now. We expect everything to be back to normal soon. 

Monday, May 09, 2011

We've temporarily disabled the Add Location feature in the new post editor after discovering some technical issues which we need to fix. It should be back soon, and in the meantime you can still add geo information to your posts from draft.blogger.com.
We're aware of the issue preventing the post editor from loading for some users. Our team is investigating this right now and we hope to have this sorted out as soon as possible.

Thanks for your patience in the meantime.

Update: 5/10 This is fixed and the post editor should load without issue now.

Friday, April 29, 2011

Some users are reporting bX errors when attempting to post comments. Our team is investigating the issue and will follow-up here as soon as we have more information.

Update 5/1: This has been fixed, thanks for your patience.

Wednesday, April 06, 2011

Some users have reported that the 'Newer / Older' navigation links are not working reliably. We've identified the underlying issue and will have a fix released as soon as we can.

Update 5/1:  This is now fixed.
We've reproduced an issue which is affecting paragraph spacing when composing from the Old Post Editor on IE. We're working to sort out the underlying issue, but in the meantime we recommend updating to the New Editor from the Settings | Basic tab.

Thanks for your patience.

Sunday, March 27, 2011

Some users have reported that images are not displaying on their blog when uploading or editing from the new post editor in IE6 or IE7. We're investigating right now and will follow-up with more info as we have it.

Update: 3:45PM There are two fairly reliable workarounds to this issue which have been reported by users:

  1. Upload and/or edit photos from IE8+, Firefox, Chrome, or Safari. The issue seems to only affect IE6/7
  2. You Publish Postcan make already-uploaded images display by manually editing the image code from the Edit HTML tab. Just remove the height="0" and width="0" elements and the images should appear.
Update: 11:55PM This is fixed for new uploads. Please see the second workaround above to correct previously-uploaded images.

Tuesday, March 15, 2011

We're aware of the issue preventing users from adding multiple images to their blog at once after uploading; we have a fix in the works and it should be released shortly. 

Thanks for your patience!

Thursday, March 10, 2011

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We're getting reports that the Share to Facebook feature isn't working as of this morning. We're investigating the problem and will report back with more information once we have it.

Wednesday, March 09, 2011

The All blog updates view in the Reading List is displaying incomplete data for some users. We've identified the source of this problem and will have a fix out shortly which will restore all of the Reading List content.

We appreciate your patience in the meantime.

Thursday, February 24, 2011

Some users have reported issues with our expanding widgets in HTML Editor and previewing in Template Designer. We are investigating and will report back once we have more information. 

Monday, January 24, 2011

Some users have reported that header images have degraded in quality after uploading. We're investigating this and will report back as soon as we have more information to share.

Thanks for your patience.

Update, 1/25: This issue has been fixed. Your previously-uploaded header images should now display clearly.

Wednesday, January 05, 2011

We've identified a bug that prevents the new editor from loading, instead displaying a spinning circle. The underlying cause of the problem has been identified, and we are deploying a fix now. As a temporary workaround, you can still post using the old post editor (the preference can be changed under the Settings | Basic tab).

Thanks for your patience, and things should be back to normal shortly.

Update 1/6: The underlying issue has now been resolved and the new editor should be working again.

Wednesday, December 08, 2010

We've identified a bug this morning which may temporarily delay the spam restoration process. If your blog or account was marked as spam recently, you may experience this delay.

Our team has isolated the source of delay and is working now to restore the affected blogs ASAP. Thanks for your patience.

Update, 12/13: We've resolved the underlying issue and the affected blogs have been restored to your dashboard. If you were publishing on a custom domain, you'll have to re-enter your domain information from the Settings | Publishing tab. Please note that after you save your custom domain publishing settings, it may take up to one hour for the blog to re-appear on the domain.

Monday, November 15, 2010

Some users are having trouble viewing Stats data for their blog, usually accompanied by a message saying "an error occurred while fetching stats."

We're investigating the underlying problem and will update this post as soon as we have more info to share. Thanks for your patience.

Tuesday, November 09, 2010

Uploaded videos are not currently playing in Google Chrome for some users. We're looking into the issue and will report back as soon as we have more information to share.

Thanks for your patience in the meantime.

Friday, October 08, 2010

A few CSS elements in our dashboard aren't displaying correctly. We're working to resolve this as soon as possible.

Tuesday, August 31, 2010

For some users, the Stats widget is not displaying the traffic chart image. We're working on a fix right now, and hope to have it resolved shortly.

Update, 9/1: This has been fixed. Thanks for your patience.

Wednesday, August 11, 2010

Our Custom Search and Slide Show gadgets are currently not working for some users. We are currently working on a fix for this issue.

Thursday, June 24, 2010

Some users are reporting bX errors when clicking on the Edit Posts tab. We're currently investigating and will reply back with an update as soon as we have info to share.

Thanks for your patience.

Tuesday, June 22, 2010

A recent update to the HTML/Javascript Gadget made the Title field required, and based upon user feedback, we will soon be removing that requirement.

We'll update this post once we revert the change. Thanks for your patience in the meantime.

Wednesday, June 16, 2010

Email notifications (BlogSend) is not currently sending notifications for some users. We're investigating the problem.
Many users are reporting that poll gadgets are failing to render, displaying a 'Not Found' message. We're investigating the issue and will post a reply as soon as we have more information to share.

Thanks for your patience.

Update, 6/17: This is now fixed.

Monday, May 10, 2010

The Email Post feature is currently returning a bX-trjfrw error on standalone Pages. We're investigating the problem and will update this post when we have more information.

Thanks for your patience.

Friday, April 30, 2010

Currently if your blog language setting is set to one of the Indic languages (Bengali, Malay, etc) then Adding a Gadget will return an error. As a workaround, you can temporarily change the blog language to a non-Indic language, add the gadget, and then revert to your original language setting.

The team is investigating this and we'll update this post once we have more information to share.

Wednesday, April 28, 2010

The Upload function in the new post editor is currently not working for a small subset of users. We're looking into this and will post and update as soon as we have more information to share.

In the meantime you may revert to the old post editor if you need to upload images. Thanks for your patience.

Tuesday, April 20, 2010

Some users have reported not being able to add members to their blog despite having < 100 current members. This is because our invite limit currently includes all invitations, including those expired, deleted, outstanding, or otherwise used in the past.

We're working to improve the way we count these limits, and will post an update when we have more info to share. Thanks for your patience.

Thursday, April 08, 2010

Compose Mode is currently unavailable when editing static Pages on Blogger in Draft. We're working on a fix and hope to have it released shortly.

Edit HTML mode still works in the meantime.

Monday, March 29, 2010

The comment form on individual Pages is currently not rendering, returning a bX-duc6dq error code. We're working to resolve this as soon as possible.

Thanks for your patience in the meantime.

Wednesday, March 24, 2010

Unable to upload images via Blogger in Draft

Some users are experiencing errors when uploading images to Blogger in Draft (draft.blogger.com). We are working on the fix. Meanwhile, you can still upload images to your posts via www.blogger.com

Tuesday, March 23, 2010

If you've recently added a third party gadget to your blog and are now seeing unwanted redirects to other sites when loading your blog, we recommend removing these gadget from your layout.

Our team is working to sort out these affected gadgets from our side, and hope to have this fix out shortly. Thanks for your patience.

Friday, March 19, 2010

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A small number of users are seeing bX errors (usually bX-h905gs or bX-dggbj) when viewing the Edit Posts list from the dashboard.

We are working on a fix and hope to have it released shortly. Thanks for your patience.

Tuesday, March 16, 2010

To prevent abuse, a recent update to disabled easily guessable secret words. Please update your Mail2Blogger secret word.

Sunday, March 07, 2010

Some users are experiencing comment count discrepancies on their blog, specifically for older comments during the December-January timeframe. We have isolated the underlying problem though, and are working to release a fix shortly.

Also, if you have recently switched hosting from BlogSpot to a custom domain, it may take up to a few hours before the counts are synced completely (and this is expected).

Wednesday, February 24, 2010

http://b/issue?id=2466964

Some users are having trouble loading the new post editor. We are investigating the issue and hope to have a fix shortly. Please stay tuned here for the latest updates.

In the meantime, you can post using the old post editor by reverting form the Settings | Basic tab. Thanks for your patience.

Update: This has been fixed.

Thursday, February 04, 2010

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Some users are currently seeing a '-' in the earnings column of the Monetize tab, even if they have generated earnings. Please be assured that this is only a display issue, and that your earnings are being recorded.

We are working on a fix, but in the meantime you can view your earnings by logging in to your AdSense account directly at http://www.google.com/adsense

Update, 2/17: This is fixed. Thanks for your patience.

Wednesday, January 20, 2010

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Some users are experiencing errors posting from Picasa to Blogger via the BlogThis! feature

Update, 1/21: This has been fixed. Thanks for your patience.

Tuesday, January 19, 2010

Some users are experiencing problems playing uploaded videos. We are working on a fix.


Monday, December 21, 2009

Currently, Blogger Mobile is not working for some AT&T users. We are investigating the issue and will update this post when we have more information.

Tuesday, December 15, 2009

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A small number of users are seeing errors when importing blogs, usually either a bX-k71mr6 or bX-qm5h6h. We've identified a fix, and hope to release it shortly. 

Thanks for your patience. 

Tuesday, December 08, 2009

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The "Add Mobile Device" links on both the Blogger Dashboard and within the Settings | Email & Mobile page are currently down. We are working to resolve the issue and will update this post when we have more information to share.

Friday, December 04, 2009

We have reports that the Blog List feature is not updating correctly for some users. We're investigating and will update this thread when we have more information to share.

Wednesday, December 02, 2009

Some users are reporting errors when attempting to moderate comments on their blog. We're investigating this issue and will update this post when we have more info to share.

Thanks for your patience.

Tuesday, November 17, 2009

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Users that have enabled the new post editor may see script errors when uploading images and videos. The errors should not prevent you from successfully uploading your images and video.

Saturday, November 07, 2009

"Layout" rearranging for users with customized templates is currently broken. We are investigating the issue.

Saturday, October 31, 2009

We are investigating reports that users in Europe are unable to access Blogger.

Thursday, October 22, 2009

Some users are seeing the following WMX error when attempting to view their blogs:

This is the WMX verification file. If you are having problems with the WMX verification for your blog please visit http://help.blogger.com/bin/static.py?page=start.cs

We're investigating the problem and will update this post when we have more information to share.  Thanks for your patience.

Monday, October 19, 2009

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Some profile images are failing to display on embedded comment forms with many comments. We're looking into this and will reply with and update shortly.
Thanks for your patience.

Wednesday, September 23, 2009

The Twitter gadget featured in the gadget directory is currently displaying incorrect data. We're working to correct the problem, but in the meantime we recommend instead using the Feed gadget with your Twitter feed URL.

The Feed gadget can be added from the Layout | Page Elements tab, and your Twitter feed URL is available on your Twitter profile by clicking the RSS feed of [username's] tweets link. 

Thanks for your patience.

Tuesday, September 22, 2009

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Some users are seeing a bX-lhziiw exception when attempting to moderate comments from the dashboard; we're investigating this right now and will report back with an update shortly. 

Thanks for your patience.