Monday, December 17, 2012

Some users have reported that the Apply to Blog button in the Template Designer is non-functional for some Dynamic View templates. We're investigating the issue and will report back soon with more information.

Wednesday, November 28, 2012

Some users are reporting that they're hitting unexpected image quota limits when uploading an image from Blogger. We're investigating the issue and will report back when we have more information to share.

Tuesday, November 27, 2012

Google+ Followers Gadget for Dynamic Views

Some users who use Dynamic Views have noticed an empty space when they expand the Google+ Followers Gadget from the Gadget Drawer. To fix this issue, clear your cache and refresh the blog.

For instructions on how to clear you cache, see this help article.

Sunday, October 14, 2012

Missing stats for pageviews

We've received many reports about missing pageview counts on Blogger stats, and we're working to resolve this problem as quickly as possible. Thanks for bearing with us -- we apologize for the inconvenience this issue has caused.

Update: This issue has been fixed.

Monday, October 01, 2012

Some users are reporting that embedded HTML objects are overlaying on top of code in HTML mode. We are working on a fix and hope to have it resolved shortly.

Wednesday, September 26, 2012

Some users are having trouble saving template changes in the Advanced Settings section of the template designer. We're working on a fix and should have it working again shortly. Thanks for your patience.

Monday, September 24, 2012

A small number of users are being unexpectedly logged out of their Blogger account with a message that says "You have logged out from another location. Do you want to log in again?'

We're working on a fix and should have it resolved very soon. In the meantime you may be able to resolve this by clearing your browser's cache and cookies. Thanks for your patience. 

Wednesday, September 19, 2012

Pages linking to an external web address are currently not working. We'll update this post when we have more information.
The option to have a naked domain redirect to 'www' is currently not functional for some users. We're working on a fix and hope to have it resolved shortly.

Monday, September 17, 2012

Custom domain security

Last week we encountered an issue that could affect Blogger users in the process of configuring a custom domain, during the verification of ownership of domains between the provider and Blogger. Blogs with previously configured custom domains were not affected.

Your data and account security are our top priorities. So even though we considered the risk to be low, we posted a message on our known issues blog and user forum and took action to disable changes to custom domain mappings on our backend until the issue had been thoroughly evaluated and mitigated.

The issue has since been resolved. If you have been unsuccessful in mapping to your custom domain during this maintenance, you may do so now. We recommend that you delete your current domain entry and re-enter it again. We will be restoring the ability to purchase a custom domain from Blogger soon.

If you continue to experience difficulty mapping your domain, please visit the Blogger Product Forum for guidance.

Thank you for your patience as we addressed this issue.

Friday, September 14, 2012

Spam detection update

All blogs incorrectly marked as spam have been restored. Please accept our apologies for the inconvenience. 

Thursday, September 13, 2012

An update to our spam detection algorithms has incorrectly taken some good blogs offline. We're working to reverse this change and will have the affected blogs restored soon.

Thanks for your patience in the meantime.

Wednesday, September 12, 2012

Update on custom domains

Mapping a blogspot domain to a custom domain is currently disabled while changes are being made to avoid potential mapping errors that could result. We're sorry for the inconvenience and will keep you updated on our plans to bring back this function.

Sunday, September 09, 2012

Mapping a blogspot domain to a custom domain is currently disabled. We're investigating the issue and will provide more detail shortly.

Sunday, July 29, 2012

Mail2Blogger (also known as Email Posting) is currently not functioning for some users. We're working on a fix and hope to have it resolved shortly.

We appreciate your patience in the meantime.

Update, 7/30: This has been fixed.

Wednesday, June 13, 2012

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We've identified the source of this error to be Javascript conflicts caused by the AVG Search toolbar. We're working on resolving the underlying issue, but until then, you can remove the AVG Search bar and the problem will go away.

Tuesday, May 29, 2012

Images uploaded in HTML mode may display smaller than the original size for some users. We're working on a fix to the problem, but in the meantime you can still upload images without issue via Compose mode.

Tuesday, May 15, 2012

The dialogue box which displays +1 information may appear mis-aligned and hanging off the screen for some users. We're investigating.

Friday, April 27, 2012

We recently sent out an email to all users who still need to migrate their old pre-2007 Blogger accounts (legacy accounts). We've received a few questions about whether this affects any current, active blogs and we wanted to re-iterate that: if you've logged into Blogger at all since 2007, then that account which you've logged in to (and all the blogs on the account) are *not* legacy accounts and no action is needed.

However, if you received the recent email, that means some *other* account is *also* associated with that email address, and it is a legacy account which needs to be updated. All of these unmigrated legacy accounts were created before 2007, so perhaps you've just forgotten about it since it was years ago.

**Update: We've moved the deadline back to June 12, 2012.

Here is a quick FAQ:

> I don't think I have a legacy account, why was I sent the email?
You do have a legacy account, but likely you've forgotten about it since it's been a few years. We sent an email to all legacy accounts, even if there were no blogs associated them. So you may have created a Blogger account a while ago just to leave a comment on another person's blog, and as a result you would get this email about migrating. Some of these blogs date back more than ten years.

> What specific blogs are on my legacy account?
If you can't recall what data is associated with your legacy account, you can request an email which contains that specific information here: Blogger legacy account data request form

> I've forgot my login info and therefore can't use the migration form at blogger.com/legacy-claim.g. Help!
Head over to blogger.com/forgot.g, enter the same email address which the Legacy Notice email was sent to, and the recovery email will be sent which includes password help.

> Will URLs that aren't claimed be released for claiming?
We have no plans to alter any existing blog URLs or content. Sorry!

> Do I have to migrate? What if I don't care about my old legacy account?
That's fine, you aren't required to do this and none of your existing Google Account data or info will be affected whatsoever.

Thursday, April 05, 2012

Some users are seeing bX errors when attempting to leave comments on a blog with word verification enabled. We're investigating the issue and hope to have it resolved soon.

Sunday, April 01, 2012

Some users are experiencing problems with the Blog List widget. We're working on a fix and will update this post when we have more information to share.

Sunday, March 25, 2012

Creating more than 10 Custom Redirects will currently throw a bX error. Engineers are working on a fix and we'll update this thread as soon as it's resolved.

Monday, March 19, 2012

The quick edit 'pencil' icon is not displaying for some users when logged in to their Blogger account. We've identified the source of this bug and hope to have a fix out shortly.

Thanks for your patience in the meantime. We'll update this post when it's resolved.
Some users are reporting a bX-125dbr when attempting to save changes in the Blogger profile. We're investigating the issue and will update this port as soon as we have more information to share.
Some users are reporting a bX-dcfel6 error when attempting to Manage their followed blogs. We're investigating the problem and will update this thread as soon as we have more information.

Monday, December 12, 2011

Some users are reporting bX-l4u1mh when editing the Layout of their blog. We're investigating the issue and will report back as soon as we have more information.

Update, 12/15: This is now fixed. Thanks for your patience.

Wednesday, November 16, 2011

The Blog Stats widget is displaying incorrectly for some users. We've identified the problem and are working to release a fix shortly.

Thanks for your patience, and we'll update this post when the fix is rolled out.
The old post editor is missing some buttons which may leave it non-functional for most users. We're working on a fix, but in the meantime we recommend updating to the new editor for an improved experience.

Monday, November 14, 2011

Autosave is currently non-functional for blog posts which contain HTML errors, usually throwing a bX-qignd5. Engineers are working on a fix and hope to have it working again shortly.


We'll update this post once the issue is resolve, and we thank you for your patience in the meantime.

Thursday, October 06, 2011

We're investigating reports of users seeing bX errors when using the recovery form found at http://blogger.com/forgot.g

We hope to have this fixed soon. Thanks for your patience.
We're investigating reports of users not being able to comment on IE8/9 from the embedded form. We hope to have a fix out shortly, but in the meantime we encourage admins to switch to either the full-page or pop-up forms which should be working without issue.

Thanks for your patience, and we'll make sure to update this post as soon as we have more info.

Friday, August 19, 2011

We're investigating reports of incomplete Stats data and will report back as soon as we have more information.

Update 8/20: This has been fixed.

Friday, July 15, 2011

Some users are reporting that previously-working blog feeds are now showing up as invalid, usually accompanied by a bx-fj78fy error code.

We're investigating and will report back when we have more info to share. Thanks for your patience.

Wednesday, July 13, 2011

Some users are reporting a bX-jjvg32 error when trying to claim legacy blogs via blogger.com/legacy-claim.g. We have a fix in the works and hope to have it released shortly.

Thanks for your patience.

Thursday, July 07, 2011

We've temporarily disabled the transliteration feature until we sort out a few issues with the feature. Engineers are looking into this and hope to have the feature re-enabled shortly.

Update, 7/20: The transliteration feature is now re-enabled for non-Draft users. If you are using Draft and want to use the transliteration feature, you'll have to temporarily switch to blogger.com to re-enable it.

Wednesday, June 29, 2011

Some users are reporting problems with image upload, accompanied by the error message "Internal error for posting images." We're investigating this now and will update this thread with more information when we have it.

Update, 10:50AM PST: We've released a fix and image upload should be working again without issue. Thanks for your patience.

Wednesday, June 22, 2011

We're investigating reports of users not being able to upload images in Compose mode of the post editor. We'll report back as soon as we have more information. Thanks for your patience.

Update, 1:30 PST: We have released a fix and photo upload should working again.

Wednesday, June 08, 2011

The Custom Search gadget is currently non-functional for some users. We're investigating this and hope to have a fix released shortly. Thanks for your patience.

Wednesday, June 01, 2011

For blogs which are using the embedded comment form, the +1 Button only displays on the home page and not on individual post pages. 

We are working on a fix to make the button display on all blog pages, and will update this thread when we have more info to share.

Tuesday, May 24, 2011

We're investigating an issue which is preventing login and comment posting for some users, and hope to have a fix released shortly.

Thanks for your patience in the meantime.

Friday, May 13, 2011

Recovering from maintenance


We’ve started restoring the posts that were temporarily removed and expect Blogger to be back to normal soon.
To get Blogger back to normal, all posts since 7:37am PDT on Weds, 5/11 have been temporarily removed. Blogger is in read-only mode for now. We expect everything to be back to normal soon. 

Monday, May 09, 2011

We've temporarily disabled the Add Location feature in the new post editor after discovering some technical issues which we need to fix. It should be back soon, and in the meantime you can still add geo information to your posts from draft.blogger.com.
We're aware of the issue preventing the post editor from loading for some users. Our team is investigating this right now and we hope to have this sorted out as soon as possible.

Thanks for your patience in the meantime.

Update: 5/10 This is fixed and the post editor should load without issue now.

Friday, April 29, 2011

Some users are reporting bX errors when attempting to post comments. Our team is investigating the issue and will follow-up here as soon as we have more information.

Update 5/1: This has been fixed, thanks for your patience.

Wednesday, April 06, 2011

Some users have reported that the 'Newer / Older' navigation links are not working reliably. We've identified the underlying issue and will have a fix released as soon as we can.

Update 5/1:  This is now fixed.
We've reproduced an issue which is affecting paragraph spacing when composing from the Old Post Editor on IE. We're working to sort out the underlying issue, but in the meantime we recommend updating to the New Editor from the Settings | Basic tab.

Thanks for your patience.

Sunday, March 27, 2011

Some users have reported that images are not displaying on their blog when uploading or editing from the new post editor in IE6 or IE7. We're investigating right now and will follow-up with more info as we have it.

Update: 3:45PM There are two fairly reliable workarounds to this issue which have been reported by users:

  1. Upload and/or edit photos from IE8+, Firefox, Chrome, or Safari. The issue seems to only affect IE6/7
  2. You Publish Postcan make already-uploaded images display by manually editing the image code from the Edit HTML tab. Just remove the height="0" and width="0" elements and the images should appear.
Update: 11:55PM This is fixed for new uploads. Please see the second workaround above to correct previously-uploaded images.

Tuesday, March 15, 2011

We're aware of the issue preventing users from adding multiple images to their blog at once after uploading; we have a fix in the works and it should be released shortly. 

Thanks for your patience!

Thursday, March 10, 2011

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We're getting reports that the Share to Facebook feature isn't working as of this morning. We're investigating the problem and will report back with more information once we have it.